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Are Cavonet technicians qualified?
Yes. Our technicians hold journeyman licenses, OSHA 10 and OSHA 30 certifications, boom lift and scissor lift certifications, and CompTIA A+ and Network+ certifications. Cavonet is a licensed telecommunications contractor, bonded and insured, and carries workers’ compensation insurance.
Will your techs show up as part of our team?
Yes. Our technicians arrive in unmarked vans with no Cavonet logos and work as part of your team. Onsite, they represent your brand and follow your process, so your customer gets one consistent experience.
What are your rates?
Every project is different, so we price to fit the work, with a shop rate for service calls and a flat rate for defined projects. We know our price is your cost, so we keep it fair and leave room for your margin. Tell us what you have in mind and we’ll get on a quick call to walk through your scope and give you real numbers.
Do you take after-hours and emergency calls?
Yes. After-hours and emergency work is available at a higher rate. On nights and weekends, call (phone) and our answering service will take the details.
Do you use field service platforms?
No, and that’s by design. Field service platforms are too limited to flex to the range of services we provide, so we coordinate directly with your team instead.
Let’s take care of your customers, together.
Let’s have a chat, let’s get that onboarding paperwork done, and let’s get those service tickets handled.