Privacy Policy

This Privacy Policy explains how Cavonet, LLC (“Cavonet,” “we,” “us”) collects, uses and protects information when you visit cavonet.com, contact us, or receive text messages from us. Cavonet provides white-label network cabling and field services to technology providers and integrators.

1. Information we collect

Information you give us. When you fill out a form, call, email or text us, we collect what you provide, such as your name, company, work email, phone number, and details about your project or scope of work (SOW).

Information collected automatically. When you browse the site, we and our analytics providers may collect your IP address, browser and device type, pages viewed, time on page, and the website that referred you. This is collected through cookies and similar technologies (see Section 5).

Information from our partners. When a partner sends us a service request, we may receive job-site details and onsite contact information so we can complete the work.

2. How we use information

• To respond to requests, prepare quotes and schedule work
• To deliver our services, including dispatch, onsite updates and closeout documentation
• To send service-related messages by email, phone or text message
• To bill for services and keep business records
• To understand how the site is used and improve it
• To protect the site, prevent fraud and spam, and meet legal obligations

3. Text messaging (SMS)

If you provide your mobile number and agree to receive texts, Cavonet may send you messages about your requests, scheduling, job status, appointment reminders and follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also contact us at (email) or (phone). Consent to receive texts is not a condition of doing business with us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How we share information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers who work on our behalf, such as website hosting, form and customer relationship management (CRM) tools, email and messaging platforms, field service management, and invoicing and accounting software. They may use the information only to provide services to us.
• Our partners, when the information relates to work we perform for them
• Legal and safety reasons, when required by law or to protect our rights, our customers or the public
• Business transfers, if Cavonet is involved in a merger, acquisition or sale of assets

5. Cookies and analytics

We use cookies to keep the site working and to measure how it is used. We use Google Analytics and Google Tag Manager, which collect information about your visit and use it to provide us with reports. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics opt-out browser add-on. You can also block or delete cookies in your browser settings; some parts of the site may not work as intended without them.

6. Phone calls

If we record or monitor a call, for example for quality or training, we will tell you at the start of the call.

7. How long we keep information

We keep personal information for as long as needed for the purposes described above, including to meet legal, accounting and record-keeping requirements, and then delete or de-identify it.

8. Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your choices

• You may ask to access, correct or delete the personal information we hold about you by emailing (email).
• You can unsubscribe from marketing emails using the link in the email, and stop text messages by replying STOP.
• Depending on where you live, you may have additional privacy rights under your state’s law. Contact us and we will respond as the law requires.

10. Children

This site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

11. Other websites

Our site may link to websites we do not control. Their privacy practices are governed by their own policies.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Changes take effect when posted.

13. Contact us

Cavonet, LLC
Vancouver, Washington
Email: (email)
Phone: (phone)