A “simple” switch replacement turns into hours of tracing unlabeled patches. Office moves leave ports dead. Cutovers run long because the onsite tech doesn’t know your standards.
Every extra hour onsite is an hour your customer can’t work.
Your senior engineers end up troubleshooting a site visit.
Every site looks different, so support gets harder.
Cavonet installs switches, routers and firewalls, handles moves, adds and changes, and supports migrations following your standards and working directly with your engineers.
Installation of managed and unmanaged network switches, including mounting, patching, uplink connections, port labeling, and hardware replacement. We verify physical connectivity before project completion.
Installation and replacement of routers, firewalls, gateways, and edge networking equipment following your customer’s standards and equipment layout requirements.
Relocation of network hardware during office renovations, expansions, consolidations, and equipment refresh projects while maintaining organized rack layouts and accurate documentation.
Support during planned network migrations by moving connections, verifying link status, documenting changes, and assisting remote engineers during scheduled maintenance windows.
Field diagnostics for failed switches, damaged patching, disconnected uplinks, hardware failures, and physical network issues. We identify Layer 1 issues quickly to reduce downtime.
Remote hands support for IT teams requiring on site assistance with equipment installations, cable patching, console access, reboot requests, hardware swaps, inventory verification, and visual inspections.
Send the scope and your standards once. We apply them on every visit, under your name.
Configured equipment, a port map showing where each cable goes, a rollback plan, and a remote engineer available during the window. Labeled patches turn a long night into a short one.
Yes. Send your standards once and we apply them on every visit so every site looks the same to your support team.
Yes. We can trace, test and identify bad patches or cables and report findings so your team can decide on the fix.
Yes, as long as it’s onsite and ready. We confirm the equipment list before the visit to avoid surprises.
We contact your team right away, document the issue with photos and complete any work that can still be done, so the visit isn’t wasted.
Absolutely. Our technicians routinely coordinate with remote network engineers during installations, equipment replacements, and cutovers. We provide console access, patch cables as directed, verify link lights, move connections, collect serial numbers, and perform physical tasks so the remote team can complete the logical configuration without needing to travel onsite.
To keep the project on schedule, we recommend confirming the equipment has arrived onsite, rack space is available, electrical power is active, ISP circuits are live if required, and the customer’s IT team is available during the scheduled deployment window. Having these items ready helps prevent unnecessary return trips and project delays.
Yes. Before disconnecting existing equipment, we inspect patch panels, uplinks, cable labeling, and rack organization to identify missing labels, damaged patch cords, disconnected links, or other physical issues that could impact the migration. Catching these problems early helps reduce downtime during the cutover.
Yes. Our technicians regularly install equipment from a wide variety of manufacturers. As long as installation instructions or guidance from your remote engineering team are available, we can mount the equipment, install optics, connect patching, verify physical connectivity, and support the deployment regardless of the manufacturer.
If we discover missing equipment, inactive circuits, unavailable customer contacts, inadequate rack space, or other site readiness issues, we immediately document the condition with photos and notify your project manager. This allows quick decisions to be made while providing clear documentation for your customer and helping avoid unnecessary delays or confusion.
